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General Terms and Conditions:
(1)
For all of our offers, sales and deliveries we strongly point to our written regulations
and terms of conditions, even then if the customer stipulates his own.
We strictly use our regulations!
Deviations are only valid after we have agreed in writing.
All these points remain valid even then, if separate points got ineffective
(not affecting the left ones).
(2)
Orders remain obligatory in the context of the terms, even if the were not confirmed by us.
(3)
All offers have a 30 days validity regarding price, amount, material and delivery period.
Dispatch only on the risk of the receiver.
Written order confirmations will only be carried out if this has been agreed on in writing.
(4)
Promised delivery dates are observed if possible.
Partial deliveries with Partial delivery with a corresponding invoicing are permitted.
Unforeseen events and delays in shipment on the part of of pre-suppliers,
lying out of our influence, extend the delivery time adequately (up to 8 weeks).
Our right of withdrawal in the case of acts of god wont be affected through this.
If the delivery date could not be achieved, a resignation of the contract, from
the side of the costumer, can only be made after a related written period,
of 30 days set to him, has passed. In the case of the resignation, the ordering person
does not have any claim for compensation.
(5)
Deviations usual in the trade (especially with nature materials like wood) like failure,
weight and colour do not entitle to any complaint.
(6)
Entire prices listed in our online-shop are gross prices inclusive value added tax,
refer for deliveries ex works without packing.
The dispatch is carried out on the risk of the receiver, independent from who does carry the freight charges. If the receiver accepts the delivery only with pure receipt, complaints because of break (...,etc.) are excluded therefore in principle.
(7)
Complaints because of set and composition of our product can only be taken into account within 4 days after having received the product, in written form.
Telephonic complaints wont be accepted because of the missing proof duty.
Having agreed to your complaint, we reserve substitute delivery and credit note for us.
Damages in transit must be reported to us by the customer within the period of 5 days.
(8)
The delivery is calculated.
(9)
Invoices are payable strictly net without discount within 30 days.
As of due date the receiver is without reminder in the delay.
Paying after due date will allow us to take delay interests in the amount of 11%
of the outstanding sum for any begun month.
(10)
Goods return deliveries may be carried out only by our approval.
They have to be packed well and delivered franco domicile.
Damages are for debits of the sender. For repurchases we compensate for
not more than 90 per cent of the goods value.
The aforementioned also applies to goods exchange.
(11)
Cash on delivery orders are for debits of the customer.
(freight COD charge comprises 17,50 €, parcel service comprises 7,75 €)
For new customers, in principle, the first delivery is carried out toward pre-cash!
(12)
For articles with the EAN-marking we don`t assume for possible faulty markings.
(13)
Packing units mentioned in the supply catalogue are minimum order quantities.
When falling below the minimum order quantity we have to add a
charge with 30% impact on the unit price.
(14)
Deliveries of digital prints are carried out toward pre-cash, in general.
(15)
We reserve the right of ownership at the delivered product until
the complete cash payment. At default of payment, bankruptcy or complete execution
as well as legal comparison out of court about the capital of the buyer,
we can demand return of the product without withdrawing from the contract.
Also we can demand the return of the product, in which the buyer has
to bear the costs of the return transport. The Buyer is not allowed to pawn the product for somebody or
to transfer the product to save. He has to give us the names of the garnishees
on our desire just as obligedly.
(16)
Place of performance is Neusalza-Spremberg, place of jurisdiction is Löbau.
We are, however, authorized to take legal action also at the court responsible
for the business seat of the buyer.
(17)
Excepting errors and changes
(18)
Deviating from these delivery terms can only be allowed by a written confirmation
through us. If the goods change into the possession of the buyer or he uses them,
these terms of delivery and payment are valid when assumed by the buyer.
(19)
The BGB and not the EU right is valid for foreign businesses and EU.
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